T & C's
By using this site you agree that you are 18 years or over.
All prices are in $NZ and include GST.
All products are sold subject to their availability. Promotional items may be limited as to quantity, we are not responsible for our inability to supply products that are sold out.
We will endeavor to dispatch orders no later than 4 business days after the day your order has been received by us and you have received an order confirmation email.
We cannot accept responsibility for delivery to unattended addresses.
Alpha Domus reserves the right to amend prices without notice.
Prices and specials in our Cellar Door, retail outlets, and those available online may not necessarily be the same.
You must notify us within 24 hours of any breakages, shortages, and incorrect products received.
Alpha Domus will take all necessary steps to prevent unauthorised entry into the Alpha Domus database. We will not be liable for any loss to a customer where a third party has gained unauthorised access to customer information held by Alpha Domus.
The measures Alpha Domus uses to keep customers information secure are;
The encryption transfer of personal data placed on the website by the customer.
Once the customers personal data is received it will be stored on a secure server protected by firewall to try and prevent unauthorized access from the internet.
Alpha Domus will not be responsible for any loss, cost or expenses either directly or indirectly incurred by a customer or as a result of a customer using the website. The customer uses the website and the online forms at the customers risk.
Alpha Domus shall hold customer information in accordance with the privacy act and no customer information shall be disclosed to any third party without the permission of the customer.
I authorise Alpha Domus to automatically charge my credit card for my wine club shipments.
It is the members responsibility to maintain the correct delivery address details.
Members are able to cancel their Merlin subscription any time, you can do this online under your account login.
It is the members responsibility to notify us within 3 days of receiving your tracking number if your parcel has not been received. There will be no replacement sent if Alpha Domus is not notified of non delivery within this timeframe.
Your Merlin pack wines will from time to time have a change of vintage and varietal variation depending on availability, always with your best seasonal selection in mind.
No further discounts or promotions can be applied to the special Merlin member pricing.
Alpha Domus library wines and promotions do not attract the special Merlin member pricing.
Alpha Domus has the right to modify prices, discounts and benefits. Members will be notified of any changes.
Alpha Domus has the right to terminate the subscription.
The harvest picking occasion will go ahead in a different format if the weather is unsuitable.